IT INFRASTRUCTURE SERVICES
Our Approach
Meeting the challenge requires innovative ways to respond to business needs, greater flexibility, faster technology innovation and providing greater business value.
Our consulting and managed services deliver the resources and capabilities required to assess, design, build and manage an agile, flexible IT environment.
1- Enterprise Computing & Cloud Services
Our services provide strategic direction for data center design and help determine appropriate use of virtualization, cloud technologies and cloud services.
2- Infrastructure Security
Best practices and solutions that help reduce and manage IT risk, with a focus on planning, preparedness and resilient infrastructures.
3- IT Management Consulting
Our seasoned consulting team can help your organization gain greater returns on its investments in traditional and emerging technologies.
4- Network & Convergence
Transform complex network infrastructure into dynamic and virtualization-ready systems to support the growing communications needs of your diverse, mobile and virtual workforce.
5- Workplace Services
Transform your organization into a more flexible, scalable and cost-effective computing environment. Let our team help you simplify and streamline your computing environment.
6- Enterprise Computing & Cloud Services
Our enterprise computing consolidation services provide strategic technology direction for data center design and assessment. By aligning your IT infrastructure to business goals, we empower you to become more responsive to business needs.
SMCS offers leading technology to virtualize your IT infrastructure and improve your return on assets. We help make your IT service delivery dynamic and in step with changing business processes. Add in our thought leadership and you have a partner who can help create a more effective and innovative IT environment.
OFFERINGS
We offer complete solution regarding IT infrastructure and its management.
1- Enterprise System Management
This service monitors your business systems and practices to determine their overall health in the enterprise. We use the best and latest solutions to design and implement effective ESM systems that keep your servers, mainframes, storage devices and applications regularly checked. Our ESM offerings include consulting, design and deployment, end‑to‑end managed services and service management.
2- Data Center Consolidation and Server Rationalization
Data center consolidation and server rationalization services help us to evaluate your IT infrastructure’s design and server capabilities. We determine and incorporate the best approach suited to maximize your returns. This results in increased productivity, reduced costs, improved time-to-market and more cost‑effective business operations.
3- Cloud Services
Our cloud infrastructure and hosted solutions enable customers with enterprise-class capabilities and provide flexible, modular growth on‑demand. In addition, our cloud infrastructure consulting services deliver a prescriptive approach to analyzing and achieving enterprise cloud objectives and our cloud management services provide an array of remote service offerings to support your private, public and hybrid cloud environments.
4- Managed Services
Spanning consolidation, rationalization (virtualization and the cloud) and data center optimization, our enterprise computing management services include:
- Server/OS management
- Storage—SAN/NAS management
- Remote management
- Data center services
Put our expertise to work on your IT challenges and be well on your way toward increasing productivity and transforming your business.
5- Virtualization Services
We help simplify the virtualization of your IT infrastructure. Our virtualization services team designs flexible IT infrastructures that allow organizations to allocate IT resources as required. Our virtual maturity model determines where you stand and then we work to maximize the business benefits that virtualization can offer.
6- Resources
a) IT IS Cloud Services
SMCS IT IS Cloud Services give you all the elastic computing power you need to respond flexibly, affordably, virtually–now.
Virtual Data Center Service
Our Virtual Data Center Service (VDCS) is a managed, on-demand service that achieves true enterprise computing in a cloud-based environment; think of it as your virtual data center in a shared cloud.
Data Center Service
SMCS Data Centers support end-to-end IT optimization. Take advantage of flexible, on-demand, anything-as-a-service offerings using fully integrated, virtual services.
b) Infrastructure Security
Overview
SMCS’s secure infrastructure solutions help manage IT risks at all levels of an organization. We begin with clear business goals. We then develop compliance roadmaps and risk assessments to identify true costs of exposure and controls. We help produce more secure and resilient infrastructures by creating and deploying plans that prepare business for outages or disasters.
Our infrastructure security services help reduce and manage your IT risk. With a focus on planning, we apply industry best practices to protect your information from security breaches today and tomorrow.
OFFERINGS
a) Disaster Recovery/Business Continuity Planning
We identify your organization’s exposure to internal and external threats and help you prepare for recovery of technology infrastructure during an outage or disaster.
b) Infrastructure Risk Assessment
We identify, assess and prioritize risks to your infrastructure and provide suitable solutions to manage them.
c) Infrastructure Security Architecture
This service creates the design artifacts that detail the function of security controls.
d) Infrastructure Security Planning
This service area includes security planning involving the development of security policies and the identification of precise security specifications.
e) Managed Services
With our IT expertise and experience in helping clients worldwide safeguard their IT assets and data, we’re ready to help your company attain new levels of security—and business success.
f) Network Vulnerability Assessment
We conduct network vulnerability assessments to identify the strengths and weaknesses of your network security, thus helping you prevent frequent outages. At SMCS, we leverage our business and technology experience and partner with our IT infrastructure security experts to deliver security systems. The principal goal is to keep your operations secure.
g) Secure Compliance Roadmaps
We set clear business goals for every project engagement and develop compliance roadmaps and risk assessments to identify the true costs of exposure and controls.
h) Secure Internet Gateway Assessment
Assessments to block Web-based attacks and regulate Web access for your entire business at the Internet gateway.
i) Security Operations Center
Our Security Operations Center reduces daily security threats and ensures more efficient resource utilization. The center features a sophisticated infrastructure, certified security experts and a robust framework that increases regulatory compliance and system availability. We set clear business goals for every project engagement and develop compliance roadmaps and risk assessments to identify the true costs of exposure and controls.
SMCS’s services can help with secure Internet gateway assessments and network risk management. Related services include infrastructure security architecture, infrastructure security planning, disaster recovery/business continuity planning, secure compliance road maps and network vulnerability assessment.
7- IT Management Consulting
Overview
As advancements in IT infrastructure accelerate, it is critical that your IT systems are aligned with your business needs. At SMCS, we’re committed to meeting this need by helping you make informed decisions across the lifecycle of infrastructure services delivery. Companies around the world rely on our strategic thought leadership, rigor and consulting discipline for evaluating and planning infrastructure technology and services.
OFFERINGS
a) IT Asset and Financial Management
We help companies reduce and control IT equipment costs dramatically. Through standardization, proper documentation and loss detection, you can mitigate risk, improve your inventory control and support strategic decision-making.
b) IT Governance
IT governance is a critical component in improving IT management. It covers risk management as well as heightened accountability in decision-making. With SMCS, your governance will link IT more closely to corporate strategy by ensuring that IT investments generate business value.
c) IT Service Management
Service management ensures that IT aligns with your business requirements and that the right applications are available and meeting user needs. Using our process-driven approach, you can detect and resolve problems proactively. Our services consistently reduce incident volume by an average of 10% and slash downtime of critical services by as much as 50%.
8- Network & Convergence
Overview
Businesses today demand advanced network infrastructures to support the increasing bandwidth demands brought on by the convergence of phone, video and computing traffic. SMCS offers world-class services that transform complex network infrastructures into dynamic and easier to maintain systems. The result: a more effective telecommunications environment that combines WAN, LAN services.
By leveraging technology and service components of virtualization, our consulting team provides you with a cost‑effective telecom network capability where resources are allocated dynamically based on standard and new policies.
OFFERINGS
a) Convergence Services Overview
Our pool of technology experts helps you plan and deploy a virtual network that guarantees better performance for the future of work. We ensure dynamic allocation of resources based on new and industry-standard policies. In addition, our team helps you eliminate the need for separate storage network architectures, thereby saving time and capital.
Key focus areas include capacity planning, network security design, network virtualization, network vulnerability assessments and performance assessments.
b) Managed Services
When managed as a service, network convergence simplifies the physical components of the data center. Over time, it can eliminate the need for separate storage network architectures—saving support time and freeing up capital for other initiatives. In this way, IT becomes a dynamic enabler and contributor to business efficiency, agility and innovation.
Our network management and convergence management teams specialize in the following service areas, among others:
- Managed WAN/LAN services
- Managed VPN services
- Wireless
- Traffic/bandwidth
- Performance management
c) Network Virtualization
SMCS provides services that assure a greener and more power-efficient IT infrastructure through network virtualization.
d) Unified Network Management
Unified network management is one of our key deliverables with highly secure IT infrastructures. It brings together wired and wireless network systems and streamlines overall network management.
e) Capacity Planning and Performance
SMCS offers services that assess and determine the production capacity of your organization to meet changing user requirements. We also provide cost‑effective capacity planning services. In addition, we conduct periodic performance assessments for network systems.
9- LAN/WAN Architecture
We offer customized options and packages to increase the efficiency of your IT and network infrastructure.
Workplace Services
Overview
Our workplace consulting services cover enterprise design specification, infrastructure configuration and deployment, server/storage issues and desktop and systems management.
Flexible sourcing is the foundation of our approach. You maintain control while defining the services, solutions and delivery models that best suit your needs and budget. We support a wide range of needs at the user level, including the upgrade of desktop and network infrastructures, support of new business practices such as collaboration, help desk services and more. By streamlining systems, we can help reduce support time, improve service and provide new levels of productivity.
OFFERINGS
a) Desktop Computing Services
Our end-user computing services help organizations upgrade desktop and network infrastructure, support new business practices such as collaboration using smartphones and other network devices, improve messaging, plan a major migration, or create deployment strategies associated with hardware and software refreshes. Our portfolio of services includes:
- Microsoft SharePoint infrastructure
- Directory services
- Desktop and mobility services
- Infrastructure systems management
b) Mobility Solutions
SMCS Mobility Solutions provides lifecycle support for Enterprise Mobility needs including assessment, strategy formulation, policy and security guideline development, platform evaluation and infrastructure implementation and managed services.
c) Managed Services
Our portfolio of services includes:
- IT help desk service
- Remote desktop management
- Desk-side support